DECISION INFRASTRUCTURE • API LAYER

FixAI Enterprise API

Build vendor-neutral device care decisions into your product: triage, device comparisons, partner signals, and audit-friendly explanations — before money is involved.

This page is enterprise-facing. Public examples are illustrative. Production endpoints require an API key.

Overview

FixAI is designed as a neutral decision layer across the device lifecycle (repair • care • resale). Outputs are explainable, structured, and designed to minimize conflicts of interest.

Raven Decision

Triage & decision paths

Repair vs replace guidance with confidence + “why” + “what to verify”.

Compare

Device comparisons

Price/spec/value tradeoffs for non-expert users and support agents.

Trust Signals

Partner & lifecycle signals

Verified partner metadata, service rules, dispute pathways and accountability notes.

Authentication

Use a standard API key (header-based). Keys are scoped per environment. For higher assurance deployments, request enterprise key rotation + audit exports.

Header Auth
Authorization: Bearer YOUR_FIXAI_API_KEY
Content-Type: application/json
Base URL https://api.fixai.space (illustrative)
Environments Sandbox • Staging • Production
Idempotency Supported for transaction-like operations (optional headers)
Security Key scoping, rotation, request logs, and optional audit exports

Endpoints

Core endpoints are intentionally small: decision, compare, and trust signals. Add-ons (claims, trade-in, refurb) are enabled per partner program.

POST

/v1/raven/decision

Triage decision paths with confidence, reasons, verification questions, and disclaimers.

POST

/v1/compare/devices

Device-to-device comparisons: spec/value tradeoffs + user-friendly explanation.

GET

/v1/trust/partners

Verified partner list + badge rules + optional dispute & SLA metadata.

Decision (illustrative)
POST /v1/raven/decision
{
  "device_type": "phone",
  "symptoms": ["battery drains fast", "overheating"],
  "context": {
    "region": "ID",
    "goal": "repair vs replace",
    "budget": "mid"
  }
}
Decision Response (illustrative)
{
  "options": [
    {"path":"battery_replace","confidence":0.78,"why":"low-risk, high ROI"},
    {"path":"diagnose_board","confidence":0.41,"why":"possible secondary damage"}
  ],
  "questions_to_ask": [
    "Is battery health measured?",
    "Any signs of liquid exposure?"
  ],
  "disclaimer":"FixAI does not provide final diagnoses. We reduce uncertainty."
}

Examples

Use these examples in product demos, partner onboarding, or internal alignment. Replace with your real device taxonomy and policies.

Device Comparison (illustrative)
POST /v1/compare/devices
{
  "a": {"brand":"Apple","model":"iPhone 13"},
  "b": {"brand":"Samsung","model":"S22"},
  "focus": ["camera", "battery", "value"]
}
Partner Signals (illustrative)
GET /v1/trust/partners?region=ID

Response:
{
  "partners":[
    {"name":"Partner A","badge":"Verified","sla_days":7,"dispute_path":"supported"},
    {"name":"Partner B","badge":"Verified","sla_days":5,"dispute_path":"supported"}
  ],
  "rules":[
    "No upsell pressure",
    "Explain parts & labor clearly",
    "Consent required before repair"
  ]
}

Policies

FixAI is not a diagnostic authority. Outputs are guidance with explainability and disclaimers. Enterprise deployments can enable logs and audit exports.

Rate limits Configured per plan and environment. Typical pilots start with conservative caps.
Data handling Minimize PII. Prefer hashed or anonymized identifiers for logs and analytics.
Auditability Optional decision logs with reason summaries and policy versions for review.
Neutrality No vendor ranking by commission. Outputs are structured around tradeoffs, not sales.
Embed-ready Disclaimer
FixAI does not provide final diagnoses.
FixAI provides vendor-neutral guidance to reduce uncertainty before a transaction.
Final decisions and service execution remain with the user and the service provider.

Support

Request access, book a demo, or ask for sandbox credentials. We keep enterprise conversations private and infrastructure-focused.

Tip: For investor demos, use the examples above + enterprise homepage narrative. We can add a “Demo Mode” endpoint page next.